Set Time Limits
Decide in advance how long each session will last. Use your phone's timer or a simple reminder. Taking regular breaks helps you stay aware of how much time has passed and prevents gaming from crowding out other activities you value.
scaterna Responsible Gaming
Gaming should be something you enjoy — not something that causes stress or harm. This page outlines the tools, guidance, and values scaterna has put in place to support healthy, informed, and responsible play for everyone in the Philippines.
18+ Only
Self-Exclusion Available
Player Support
Deposit Limits
Play within your means — set a budget before you start
Gaming is entertainment, not a way to earn income
Take breaks and track the time you spend playing
Self-exclusion tools are available anytime
Minors are strictly prohibited from using the platform
Play within your means — set a budget before you start
Gaming is entertainment, not a way to earn income
Take breaks and track the time you spend playing
Self-exclusion tools are available anytime
Minors are strictly prohibited from using the platform
Our Commitment to Player Wellbeing
scaterna is committed to providing a gaming environment that is transparent, fair, and supportive of player welfare. We recognise that while most players engage with the platform for entertainment without any issues, a small number of individuals may develop problematic habits around gaming or betting. We take that seriously.
Our responsible gaming approach is built on three principles: giving players accurate information so they can make informed choices, providing practical tools that help players stay in control of their spending and time, and making it straightforward to seek support when needed. scaterna does not encourage excessive play, and we never market gambling as a method to solve financial difficulties or generate consistent income.
Recognising the Signs of Risky Behaviour
Problem gambling can develop gradually and is not always obvious to the person experiencing it. Being aware of the early warning signs is an important part of maintaining control. Consider whether any of the following describe your current relationship with gaming:
- Spending more time or money on gaming than you originally planned.
- Chasing losses — continuing to play in order to win back money you have already lost.
- Feeling anxious, irritable, or restless when you are not playing.
- Hiding your gaming activity or spending from family members or friends.
- Using money set aside for bills, rent, food, or other essentials to fund gaming.
- Feeling that gaming is interfering with work, school, or personal relationships.
- Continuing to play even when you want to stop but feel unable to.
If you recognise several of these patterns, it is a strong signal to pause and reassess. You do not need to be in crisis to seek help — reaching out early makes it easier to regain control.
Practical Tips for Staying in Control
Decide on a Budget First
Treat your gaming budget the same way you would any leisure expense — like a dinner out or a cinema ticket. Fix a maximum amount in Philippine Peso you are comfortable spending before you start, and stop when you reach it regardless of your results.
Avoid Gaming Under Stress
Gaming when you are upset, bored, tired, or under financial pressure increases the risk of making impulsive decisions. If you find yourself logging in to escape difficult emotions, that is a good moment to step back and do something else instead.
Never Chase Your Losses
Chasing losses is one of the most common patterns in problem gambling. If you have hit your limit for the day, accept the result and close the session. The outcomes of games are random — there is no reliable way to recover previous losses through continued play.
Self-Control Tools Available on the Platform
scaterna supports players who want to manage their gaming activity more actively. The following tools are available to registered users:
- Deposit limits: You can request a daily, weekly, or monthly cap on the amount you deposit in PHP. Once a limit is set, it takes effect immediately and cannot be raised for a cooling-off period.
- Session time reminders: Set notifications to alert you when you have been logged in for a chosen amount of time. This helps you stay conscious of how long each session lasts.
- Cooling-off period: If you feel you need a break, you can request a temporary suspension of your account for a defined period. During this time, you will not be able to log in or access the platform.
- Self-exclusion: Players who feel they need a longer-term break can request full self-exclusion. This closes access to the platform for an extended period. To activate any of these tools or request account restrictions, contact the scaterna support team at [email protected].
Protecting Minors and Maintaining Life Balance
The scaterna platform is strictly for adults aged 18 and above. We do not permit minors to register or use any gaming or betting features. All accounts require age confirmation, and scaterna reserves the right to request identity documents at any time to verify a user's eligibility.
If you share a device with family members or younger household members, we strongly recommend using device-level parental controls and ensuring your scaterna account is always logged out when not in use. Do not share your login credentials with others.
Responsible gaming also means keeping gaming in proportion with the rest of your life. Time spent on the platform should not reduce the time you give to family, work, health, or social relationships. If gaming starts to feel more important than the other parts of your life, that is a sign to pause and reflect. scaterna encourages all players to maintain a healthy balance — gaming is one of many leisure options available, not a central part of daily routine.
Where to Find Professional Support
If you are concerned about your own gaming habits — or those of someone close to you — professional support is available. Talking to a counsellor or support service is a positive and brave step, not a sign of weakness. The following types of resources are available to players in the Philippines:
- Mental health hotlines: The National Center for Mental Health (NCMH) in the Philippines operates a 24/7 crisis hotline. Trained counsellors can speak with you confidentially about any concerns.
- Community counselling services: Many local health centres and barangay-based services in the Philippines offer counselling and referral for behavioural health concerns, including problem gambling.
- Support for families: If someone in your household is struggling with gaming behaviour, counsellors can also provide guidance to families and close friends on how to offer support effectively.
scaterna's support team can also help you access account restrictions or self-exclusion quickly. Contact us at [email protected] or visit the FAQ page for guidance. You can also review the Terms and Conditions for full details on account management policies.
Need Help or Have Questions?
If you want to set limits, take a break, or learn more about how scaterna supports safe play, reach out to our team or check the FAQ. Playing responsibly starts with staying informed.